Tomodachi Privacy Policy

Welcome to Tomodachi!

Effective Date: July, 2025

Last Updated: July 15, 2025

Welcome to Tomodachi – Social Community and Earn, owned and operated by A-Tech I.T. Solutions Inc. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how your personal information is handled while using the Tomodachi App (“App”).

By creating a Tomodachi account, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.

If you do not agree, please refrain from using the App.

Please note: Tomodachi is a platform facilitator. We provide a digital space that connects users and affiliated businesses for reservations, social connections, and promotional services. All transactions, bookings, and engagements made through the app are between the user and the participating business or individual.

1. Information We Collect

Personal Information:

Welcome to Tomodachi – Social Community and Earn, owned and operated by A-Tech I.T. Solutions Inc. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how your personal information is handled while using the Tomodachi App (“App”).

  • Full Name, Email Address, Mobile Number
  • Profile Picture, Age, Gender, Birthday
  • Government ID (for verification)
  • Photos and Posts you upload
  • Delivery Address (for physical gift receiving)

Usage Information:

  • IP address, Device type, and OS
  • App Interactions (likes, comments, reservations)
  • Transaction history (e.g., coin purchases, bookings)
  • Location (optional for meetups, booking suggestions)

2. How We Use Your Information

We use your information to:

  • Provide and improve app services
  • Verify identity and prevent fraud
  • Process reservations and gift deliveries
  • Deliver targeted content and recommendations
  • Support user safety and enforce community rules
  • Enable user-to-user interaction while maintaining privacy
  • Comply with legal obligations

3. Data Sharing and Disclosure

Tomodachi does not sell your data. We only share limited information when necessary:

With trusted third parties:

  • Delivery couriers (for gift fulfillment)
  • Payment processors (for coin purchases)
  • Hotel or restaurant admins (for reservations)

With safeguards:

  • We never reveal your exact address to other users.
  • Verified vendors and partners must comply with confidentiality agreements.

4. Security and Protection

We implement strict security measures to protect your information:

  • Encrypted data transmission (HTTPS)
  • Limited access to personal data within staff
  • Regular audits and system monitoring
  • Selfie + ID verification to combat fake accounts
  • Reservation QR code verification to ensure valid bookings

5. Your Privacy Rights

Depending on your region (e.g., under the Philippine Data Privacy Act), you may:

  • Access and correct your information
  • Delete your account and associated data
  • Withdraw consent at any time
  • Report any misuse or suspicious activity

To exercise any rights, contact us at:

Email: atechitsolutionsph@gmail.com

6. Cookies and Tracking

Tomodachi uses essential cookies and analytics tools to enhance your experience. We may track:

  • How long you stay in the app
  • Which features you use most
  • Conversion data for promotions or ads

You can disable cookies in your browser settings, though this may limit some app functionality.

7. Children’s Privacy

Tomodachi is intended for users aged 18 and above. We do not knowingly collect data from children under 18. If discovered, such accounts will be deleted immediately.

8. Third-Party Services

We may link to third-party services or platforms. Their privacy practices are beyond our control, and we recommend reviewing their respective policies.

9. Data Retention

We retain your information as long as your account is active or as needed to comply with legal and business obligations. You may request permanent deletion anytime.

10. Updates to This Policy

We may update this policy from time to time. Users will be notified via in-app prompts or email when major changes occur.

11. Business Partners & Affiliates

Tomodachi collaborates with verified business partners—such as restaurants, hotels, merchants, and service providers—to facilitate bookings, promotions, and user interactions. We are committed to protecting your business information and maintaining trust within our ecosystem.

Information We Collect from Businesses:

  • Business Name and Owner Details
  • Business Address and Contact Info
  • Government Registration Documents (e.g., DTI, SEC, Barangay Permit)
  • Business Logo, Menu, Services, Room/Package Photos
  • Admin Staff Profile (for check-in verification)
  • Reservation Schedules and Reports
  • Payment and Commission Transaction Records

How We Use Business Information:

  • To list and promote your business inside the Tomodachi app
  • To process user reservations and deliver confirmations
  • To verify authenticity of listings and prevent fraud
  • To facilitate payouts, earnings reports, and transaction history
  • To provide insights on user activity and engagement
  • To communicate service updates, events, or marketing opportunities

Data Sharing for Business Transactions:

  • Reservation data (e.g., name of user, number of guests) is shared only when a booking is made
  • No user address or payment information is ever shared directly with business owners
  • Businesses agree to protect any limited user information provided solely for the booking process
  • Partner data will never be sold or used outside the Tomodachi ecosystem

Business Responsibility:

  • All affiliate businesses are responsible for keeping their listing accurate and updated
  • Businesses are prohibited from misusing any customer data obtained through Tomodachi
  • In the event of misuse or fraud, Tomodachi reserves the right to suspend the business account

By affiliating with Tomodachi, business partners agree to the collection, processing, and secure handling of their data as described in this policy.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will promptly inform you through in-app notifications or email and take all necessary steps in compliance with the Data Privacy Act of 2012 and other relevant laws.

13. Contact Us

For privacy-related concerns, account deletion requests, or questions about this policy, please contact:

Tomodachi – A-Tech I.T. Solutions Inc.

Location: Muntinlupa City, Philippines

Email: atechitsolutionsph@gmail.com