TOMOCOIN (TC) AND TOMOPOINT (TP) REDEMPTION POLICY

Tomodachi Social Community App | A-Tech I.T Solutions – July 2025

1. Objective This policy ensures the fair and secure redemption of TomoCoins (TC) and TomoPoints (TP), while protecting the financial sustainability of the Tomodachi platform. It is intended for both app users and internal staff handling redemptions.

2. Understanding TomoCoins (TC) and TomoPoints (TP)

Type Description
TomoCoins (TC) Used for in-app purchases such as liking posts, sending gifts, making reservations, boosting visibility, and shopping in the app cart.
TomoPoints (TP) Earned by users when their posts receive engagement. Users receive 1 TP for every 5 likes. TP is used to redeem rewards and cannot be purchased.

3. TomoPoint Redemption Guidelines TomoPoints can be redeemed for digital goods, electronic vouchers, or in-app perks. The current conversion values are:

TP Amount PHP Equivalent PHP per 100 TP
5,000 PHP 250 PHP 5.00
6,000 PHP 300 PHP 5.00

Note: Redemptions start at 5,000 TP. Redemptions below this threshold are not allowed.

4. Monthly Earning & Redemption Limits To prevent system abuse and protect the business, the following monthly limits apply:

  • Maximum redeemable TP per month: 6,000 TP
  • Maximum redemption value per month: PHP 300
  • Redemption frequency: One request every 7 days
  • Minimum redemption threshold: 5,000 TP

5. Earning TomoPoints (TP)

  • Users earn 1 TP for every 5 likes on their posts
  • Likes must come from real, verified accounts
  • Spam or fake engagement will not count toward TP earnings

6. TC Deduction on Likes

  • Each time a user likes a post, 1 TomoCoin (TC) is deducted from the liker
  • The post owner earns 1 TP for every 5 likes received (from different users)
  • This system ensures fairness and maintains the reward balance

7. Redemption Processing Time

  • Requests are processed within 2–5 business days
  • All accounts must be verified with selfie + ID before redemption
  • Manual review may be triggered if suspicious activity is detected

8. Anti-Fraud Policy Tomodachi strictly monitors for fake engagement, fraudulent posts, or abuse of the system. Any of the following actions may result in penalties or forfeiture:

  • Bot-generated likes or comments
  • Repetitive posting of low-quality or duplicate content
  • Use of multiple/fake accounts to farm points or coins

9. Admin Rights & Final Decision Tomodachi administrators reserve the right to:

  • Reject redemption requests from suspicious accounts
  • Adjust conversion rates as needed based on system performance
  • Temporarily pause redemptions during audits or promotional periods

10. User Acknowledgement By using Tomodachi, earning TomoPoints, or spending TomoCoins, users agree to the terms of this policy. This policy may be updated at any time and changes will be reflected in the app.

11. Contact & SupportFor any redemption-related concerns, email us at atechitsolutionsph@gmail.com or contact us through the in-app help center.